If you’re unsure whether a message is actually from us, please do not click on any links or transfer any money. Simply forward the message directly to urlaub@lodge54.de or get in touch with us. We’ll check it for you personally right away.
Security
Can I also book a Lodge54 holiday home via social media?
No, we never process binding bookings via social media channels like Instagram or Facebook. Your secure booking is made exclusively through our official website lodge54.de or via direct, personal contact by email to urlaub@lodge54.de.
How does Lodge54 protect me from phishing and fake payment requests?
Your security is our top priority. We send all offers, booking confirmations, and payment information exclusively via our official email address urlaub@lodge54.de. If you ever receive a message from a different sender or with a different email domain, it is phishing. In this case, do not reply and do not click on any links.